In Game Update 9: Assemble for Battle Heroes and Villains will have more opportunities to group up faster and get the team buff or to play Novice Raids, including all three Fortress of Solitude, the Batcave, and the Kahndaq, adjusted for players at your gear or skill level.
Official Statement:
Role Optional Alerts and the Team Buff
Two of the exciting features we’re rolling out for Game Update 9 are Role Optional Alerts and the Team Buff. We have metrics that show us who is queuing for what, how long they’re waiting, and a number of other really useful things. As I’m sure you know when you queue for a Duo, you tend to get in and are able to start playing right away. Alerts are a different story, especially for those of you queuing for the damage role.
It has nothing to do with Duos only requiring two people. It’s that they require any two people. As is common in a lot of MMOs, there is a population disparity between the different roles. There are as many players queuing for Damage as there are all the other roles combined. Healers are the least common, followed by Tanks, and finally Controllers. So the end result is Healers don’t wait long at all, but Damage tends to wait much longer.
All Alerts are now role optional. Generally it shouldn’t take much more than a few minutes for an Alert queue to pop regardless of your role, assuming there are enough people willing to play that Alert. When the matchmaking system tries to form a group out of the pool of queued players it tries to form a balanced group first. As minutes pass, the system becomes increasingly less picky about finding a specific role for a given group slot.
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